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TERMS AND CONDITIONS

INTRODUCTION

Welcome to the www.StayWuw.com website (“StayWuw”), collectively referred to as the “Site”.Your use of this Site is expressly conditioned upon your acceptance of these Terms and Conditions. By using this Site, you signify your assent to the Terms and Conditions.StayWuw reserves the right to add to or modify the Terms and Conditions at any time. All added or modified terms will take effect at the time they are updated. Your continued use of this site, even after the posting of changes to the Terms and Conditions, will mean you accept those changes. Please return to this page periodically to review any changes.
DEFINITIONS.- For all purposes of the Terms and Conditions set forth herein, the following definitions shall apply:TRAVEL AGENCY.-Company (Viajes Bamo S.A. de C.V.) who contracts and/or acts as an intermediary through its reservation services, for the benefit of a User-Tourist, with respect to the tourist services provided directly by the Supplier (hereinafter referred to as "StayWuw” indistinctly). www.StayWuw.com.- Website of StayWuw that acts as an intermediary and as a booking engine, offering through the Internet to the User-Tourist, the various tourist services provided directly by the Supplier (hereinafter referred to as the “Site”).USER-TOURIST.-Person who travels temporarily and/or uses the site www.StayWuw.com, with the purpose of making use of the intermediation and the reservation engine of StayWuw and with the ultimate purpose of enjoying any of the tourist services provided directly by the Supplier (hereinafter referred to as “You”). SUPPLIER.- Individual or legal entity that directly provides tourist services to the User-Tourist, contracted, reserved or acquired by the latter through the intermediation and booking engine of the StayWuw website.
DECLARATIONS.- You declare under oath, appearing in your own personal right and/or through your legal representative, that you are an individual or legal entity, of legal age, able, capable and with sufficient means or economic capacity to bind yourself under these Terms and Conditions, as well as with interest in acquiring the intermediation and reservation services specified herein, and that for this purpose you resort to StayWuw to act as a mere intermediary between you and the direct suppliers of tourist services.
You declare under oath that you recognize that the services provided by StayWuw y and its Site consistONLY AND EXCLUSIVELY OF INTERMEDIATION BETWEEN YOU AND THE DIRECT PROVIDER OF THE SERVICES. Viajes Bamo S.A de C.V., declares (a) to be a corporation duly incorporated under Mexican law. (b) That it is authorized by the Ministry of Tourism to provide Travel Agency services, and is registered with the Tax Authorities with the Federal Taxpayers Registry number VBA180925981. (c) That its address is located at Avenue Nader 98, Mz 5, Lot 117, SM 3, Cancun, Quintana Roo, C.P. 77500. (d) That its corporate purpose consists of the power to: To act as an intermediary for the reservation of spaces in means of transportation and to issue on behalf of carriers and in favor of tourists the corresponding tickets; to serve as anintermediary between tourists and providers of transportation services of any kind; to reserve rooms and other related services for tourists in hotels and lodging establishments; to provide tourists with reservation services for tourist attractions; to serve as an intermediary between other providers of tourist services and other travel agencies; to provide tourist information services and to disseminate tourist information material that is distributed free of charge. (e) That for the purposes of these Terms and Conditions, it only acts as anINTERMEDIARY between You and the Providers of such tourist services, and that for such purpose, it has the technical and administrative capacity, as well as the material and human elements necessary to reserve on Your behalf and at Your request the services referred to in these Terms and Conditions. (f) That based on the foregoing Declarations, it accepts these Terms and Conditions.
OBJECT.- The object consists of the INTERMEDIATION that will exist between StayWuw, You and the Suppliers, where StayWuw for the purposes of these Terms and Conditions, will act solely and exclusively as an INTERMEDIARY, providing to You through its Site, including but not limited to, the reservation service of land and air transportation; reservation in hotels and lodging establishments; reservation of tourist attraction sites; reservation of travel packages; among others; reservation of tourist attraction sites; reservation of travel packages; among others. Thus, once the reservations are confirmed by StayWuw containing the tourist services chosen by You (according to availability), the provision of the intermediary service by StayWuw, will be concluded, since such tourist services will be provided to You directly by the Suppliers.
USE OF SITE -StayWuw grants you a limited, non-transferable, revocable license to use this Site in accordance with these Terms and Conditions. You may use this site only to make or purchase legitimate reservations and may not use it for any other purpose, including but not limited to making any speculative, false or fraudulent reservations. This Site and the content referred to herein, including but not limited to: text, paragraphs, sentences, specific combination of words, letters or phonetic elements, graphics, button icons, trademarks, logos, graphic design works, photographs, trade dress, patents, business method, specific combination of colors and shapes, editorial material, printed formats, search formats, digital downloads, data compilations, source codes, software, etc., are the exclusive property of StayWuw or have all the Licenses and Authorizations for such use, therefore You may not copy, reproduce, republish, upload, upload, modify, transmit or distribute such content without the prior written authorization of StayWuw, except, in the cases (a) in which you download to view and print the material contained in this Site or (b) download or print the material that is sent to your email by StayWuw, in both situations you may only and exclusively use it for your personal use, and the printed material must always include the legend “© VIAJES BAMO S.A. DE C.V. 2018-2020 All rights reserved." Any reproduction of all or part of the Site or any use of its contents for commercial gain is strictly prohibited.You may not use any "robotic," "spider" or other automatic device, program, algorithm or methodology that has similar processes or functions, or any manual process, to monitor or copy any of the Web pages, data or content, source code, found on this Site in any case and without the prior written consent of StayWuw.Accordingly, you agree that you will not copy, post, transmit, modify or otherwise transfer any data or content from this Site to any computer, server, Web site, or other medium of mass distribution, for use by any commercial enterprise, any site, Web page, or domestic or foreign business enterprise. You further agree that you will not use any device of any kind, software or routine to interfere with the proper performance of this site. Your unauthorized use of this site or any reproduction in whole or in part of the Site and/or content and its material may violate copyright, trademark, copyright and other laws. You shall abide by all copyright and proprietary notices and shall not alter, obscure, or destroy any such notices. The use of such material on any other web site or in any networked computer environment is prohibited. You are prohibited by StayWuw from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, indecent, pornographic, profane, or any material that could constitute or encourage others to engage in conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. In addition, You are prohibited from displaying or transmitting any information that (a) infringes on the rights of others, or violates their privacy or publicity rights, (b) is protected by copyright, trademark or other proprietary rights, unless expressly authorized in writing by StayWuw or the owner of such rights, (c) contains a virus, bug or other dangerous item, or (d) is used to unlawfully conspire against another person to the detriment of their right to trade or compete. You shall be solely liable for any damages for any infringement of copyright, industrial property, or any other proprietary rights, or for any other harm caused by your misuse of this site.
AGE AND LIABILITY.-You represent, regardless of your country of origin, that you are of sufficient legal age to use this site and to enter into and be bound by these Terms and Conditions and to be responsible for the legal obligations that bind you to any liability you incur through your use of this Site. You understand that you will be financially responsible for all of your use of this Site and those who use this Site by using your information to access this Site.

RESERVATION, PAYMENT AND CANCELLATION POLICIES

RESERVATION POLICIES.-The rates shown on the Web site are only valid at the time of quotation. The rates will apply for their respective charge, only in case of booking the desired service, otherwise such rates may vary. A reservation is considered completed when you have a confirmation number and the corresponding charge has been applied. At the time of booking, you authorize us in writing and/or verbally to use your credit card number to make your payment, and expressly confirm that you are aware of and accept these Terms and Conditions, as well as the privacy policy of StayWuw. All reservations are subject to availability at the time your request is processed. Availability cannot be guaranteed until full payment has been received. For some reservations (duly identified before filling out your contact and credit card details), we must verify availability directly with the supplier's reservations department before we can confirm them. StayWuw requests a maximum of 24 hours for such availability verification and confirmation. In order to avoid disappointment, you must print your voucher and present it at the time you request your paid service. If you wish to change or cancel your reservation, please contact your assigned Travel Consultant as soon as possible, mentioning your reservation number.
StayWuw suggests that you carefully read the CANCELLATION POLICY clause. Any reservation change is subject to availability and rate re-quotes. For more information, you should contact your assigned Travel Consultant, mentioning your reservation number. Every reservation confirmed by StayWuw provides a reservation control number which you must carry with you at all times.
PAYMENT POLICIES.- The amount corresponding to your StayWuw reservation will be charged immediately to the credit card information that you provide for this purpose, as long as the status of your reservation shows that it is confirmed, and will appear on your account statement with the legend: “StayWuw” or with the equivalent legend of the Supplier, except in some reservations that include airline tickets where two charges may appear: (a) The first for the cost of the airline tickets and (b) the second for the other services reserved, such as: Hotel, transfers, taxes, fees and others. These charges will be reflected with the legend “StayWuw” or with the equivalent legend of the Supplier and the name corresponding to the "AIRLINE". For the payment of your reservation, we accept Visa, Master Card and American Express credit cards. If you do not have any of these credit cards, you can send us a bank transfer. For more information please contact one of our Travel Consultants. The rates published on our site are quoted in various currencies, which are duly specified at the time. Mexican Pesos will be charged in Mexican Pesos. In the case of any other currency, the amount of the transaction will be converted to U.S. Dollars at the exchange rate in effect on the date of the transaction. Please note that the amount that will appear on your credit card payment receipt may vary up to three percent due to international currency exchange rate fluctuations. StayWuw is not responsible for such fluctuation. You acknowledge that you have been informed of the exchange rate fluctuation and agree to the corresponding charge in U.S. Dollars. In case you require a fiscal invoice, please enter the link for electronic invoicing that is sent in your itinerary confirmation. It is worth mentioning that for fiscal reasons, invoices will be issued after payment has been made or after the service(s) booked have been enjoyed.
Please be informed that there are taxes and/or State and Municipal fees both in Mexico and abroad that may be charged directly by the final service provider, StayWuw assumes no responsibility for such charges, nor are they part of the final price of your reservation.
CANCELLATION POLICY.-All cancellation requests must be informed by you in writing via e-mail to your assigned Travel Consultant, mentioning your reservation number. or Hotel Reservation Cancellations: When selecting the hotel of your preference, you may consult in the links called Cancellation Policy, the terms and conditions of cancellation applicable to each Hotel. Notwithstanding the information that you will be able to consult in such links.
The following is a description of StayWuw general cancellation policies applicable to most hotels:
The following is StayWuw general cancellation policy, applicable to most tours and ground transportation services:
Limited liability of StayWuw: Since StayWuw acts only as an INTERMEDIARY in the provision of the air transportation service, not being the direct provider of the service, you understand and agree that once the airline tickets are issued, if they are canceled and/or modified and/or rescheduled by the airline, for any reason, which may be but not limited to: (a) ceases to carry out its operations on a regular basis; (b) initiates any liquidation proceeding or substantially transfers its assets; (c) is dissolved or legally terminates its existence; (d) a bankruptcy proceeding is initiated; (e) a strike is initiated by its employees; (f) and/or for any other reason, shall be the sole and exclusive responsibility of the airline providing the service and not of StayWuw. Therefore, in the event that the air services are not provided partially or fully by the airline, you release StayWuw from any liability or failure to perform, not reserving any administrative, civil or criminal action, or any right against StayWuw, or to claim any claim, compensation, reimbursement, compensation and / or payment of damages.
In those cases in which the refund is applicable in terms of the cancellation policies of the airlines, the amount to be refunded will be reflected in your account statement within the next 5-10 business days depending on the Banking Process, mainly on the terms of your issuing Bank. StayWuw reserves the right to contract on your behalf, the services referred to in these Terms and Conditions precisely in the quality and / or categories contracted, as far as carriers, hotels and car rental companies are concerned, regardless of the ultimate provider of services, unless expressly agreed that these will be provided invariably by a particular provider. In case of modification of the direct service provider, this will be provided by another of equivalent quality, if you make use of the service, it will be understood that you consented to such modification and no claim, compensation or refund will be made. Once StayWuw receives from you the amount of the contracted services, whether they are air, land, lodging, as a whole (package) or any other, StayWuw has your immediate authorization to issue, issue or purchase the airline tickets in your name, both StayWuw and you agree to abide by and accept the cancellation, issuance and ticketing policies of national and international airlines, the airline ticketing policies of IATA International and the Reservation and Cancellation Policies of this Site.
For bus cancellations StayWuw has cancellation capabilities only with First Plus, for all other providers the basic process for changes and cancellations is directly at the ticket office, at least 60 minutes prior to departure.
To make a change and / or cancellation of bus the customer requires:
INDUSTRIAL PROPERTY.-You acknowledge that the trademark “StayWuw”, es is a registered trademark or is in the process of being registered for the exclusive use of StayWuw.And by way of example but not limited to other trademarks, logos, trade names, patents, utility models and business methods, customer portfolio, which appear or operate on this Site, constitute industrial property rights that are registered or in the process of registration, are the exclusive property of StayWuw, of its affiliates, or third party contractors, and were provided for the use of the Site, therefore StayWuw has the respective authorizations and/or license of use and therefore You may not copy, reproduce, republish, upload, post, publish, modify, transmit or distribute such rights or the content of this Site, without the prior written authorization of StayWuw, except in the cases (a) in which you download to view and print the material contained in this Site or (b) download or print the material that is sent to your e-mail by StayWuw, in which situations, you may only and exclusively use it for your personal use, and you must always include the legend "© VIAJES BAMO S. A. DE C.V. All rights reserved. A. DE C.V. All rights reserved”. In view of the foregoing, nothing contained in this Site, including its rights protected by the applicable Industrial Property Law, by the Laws and International Treaties, may be considered by You as a license or right to use any of the Trademarks, or other Industrial Property rights without the prior written consent of StayWuw,or if applicable, of the holders of such rights. And you are prohibited from using them in any other application not permitted by StayWuw or any other commercial use. You agree not to alter the Industrial Property of StayWuw in any way, nor will you be allowed to act in any way that may impair, denigrate or diminish the Industrial Property rights of StayWuw. You agree not to use the trademarks or trade names of StayWuw as domain names or register them as part of a domain name, or its placement as part of Internet advertising without prior written consent ofStayWuw. StayWuw reserves the right to monitor the quality of the use of its Industrial Property, and will notify You immediately in writing if it becomes aware of any violation of its Industrial Property. Any inappropriate use of the content and Industrial Property of this Site is susceptible of violation of the Industrial Property Laws, Mexican and Foreign, of International Treaties as well as rights consigned in the Civil, Penal and Commercial Code. If You incur in any inappropriate use of the content and Industrial Property of this Site, StayWuw shall have the right to require You (a) to stop using the content that StayWuw considers infringes its Industrial Property rights (b) to stop copying in whole or in part, reproduce, republish, upload, publish, transmit, distribute or modify the use of the content and Industrial Property Rights of this Site (c) may require establishing an adequate use of its Industrial Property rights or (d) may initiate the necessary legal procedures to defend its Industrial Property rights.
COPYRIGHT.-You acknowledge, without limitation, that all text, paragraphs, sentences, specific combination of words, letters or phonetic elements, graphics, button icons, graphic design works, photographs, specific combination of colors and shapes, editorial material, printed formats, search formats, digital downloads, data compilations, source codes, software, computer programs, databases, advertisements, which appear or function on this Site, constitute copyrights that are registered or in the process of being registered and that are in the process of being registered and that are not subject to copyright protection, compilations of data, source codes, software, computer programs, databases, advertisements, which appear or function in this Site, constitute Copyrights that are registered or in the process of registration and are the exclusive property of StayWuwor the supplier that provides the service, with ownership of patrimonial rights,or for which there is a License of Use or respective Authorization and were provided for the use of the Site, therefore You may not copy, reproduce, republish, upload, upload, publish, transmit, modify or distribute such rights or the content of this Site, without having the prior written authorization of StayWuw, except, in the cases (a) e in which You download to view and print the material contained in this Site or (b) download or print the material that is sent to Your e-mail by StayWuw , in which situations, You may only and exclusively use it for Your personal use, including the legend "© VIAJES BAMO S.A. DE C.V. All rights reserved". In view of the foregoing, nothing contained in this Site, including the rights protected by the applicable Federal Copyright Law, and by International Laws and Treaties, may be considered by You as a license or right to use any of these Copyrights without the prior written consent of StayWuw.And you are prohibited from using them in any application not permitted by StayWuw or any other commercial use. You agree not to alter StayWuw Copyrights in any way, nor shall you be permitted to act in any way that may impair, denigrate or diminish StayWuw Copyrights. u agree not to place all or any part of the StayWuw Copyrights as advertisements on the Internet without the prior written consent ofStayWuw. StayWuwreserves the right to monitor the quality of use of its Copyrights, and will notify you immediately in writing if it becomes aware of any infringement of its Copyrights. Any inappropriate use of the content and Copyrights of this Site is subject to violation of Federal, Mexican and Foreign Copyright Laws, International Treaties as well as rights set forth in the Civil, Criminal and Commercial Code. If you incur in any inappropriate use of the content and Copyrights of this Site, StayWuw shall have the right to require you (a) to stop using the content and Copyrights of the Site, (b) to stop copying in whole or in part, reproduce, republish, upload, post, transmit, distribute or modify the use of the content and Copyrights of this Site (c) may require you to establish an appropriate use of the Copyrights or (d) may initiate legal proceedings necessary to defend its Copyrights
PRIVACY AND SECURITY.-You represent that you have read StayWuw, PRIVACY AND SECURITY POLICY, the terms incorporated therein, and agree that the terms of such policy are reasonable. You consent to your personal information being used by StayWuw and/or its third party suppliers and distributors in accordance with the terms of StayWuw Privacy Policy and for the purposes set forth therein.
REVIEW OF TRANSMISSIONS.-StayWuw may monitor and review any information transmitted or received through this site and reserves the right to censor, edit, delete or prohibit the transmission or receipt of any information that StayWuw deems inappropriate or in violation of these terms and conditions. During the time of monitoring, information may be examined, recorded or copied and by using this site you agree to such monitoring and review. You further agree that if you make suggestions, submit ideas, comments or questions, or post any other information on this site, you grant StayWuw, a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any form, media, or technology. StayWuw is not responsible and shall have no liability for any content that is posted or submitted by you.
LIMITATION OF LIABILITY.-StayWuw SHALL NOT BE RESPONSIBLE OR ASSUME ANY LIABILITY FOR ANY DAMAGE OR VIRUSES THAT MAY INFECT YOUR COMPUTER OR ANY OTHER PROPERTY OF YOURS DUE TO YOUR ACCESS, USE OR BROWSING OF THIS SITE, OR YOUR DOWNLOADING OF ANY MATERIAL, DATA, TEXT, IMAGE, VIDEO OR AUDIO FROM THE SITE. IN NO EVENT SHALL StayWuw BE LIABLE FOR ANY INJURY, DAMAGE, LOSS, LOSS, CLAIM OR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTAL, NEGLIGENT, OR OTHER CONSEQUENTIAL DAMAGES RESULTING FROM, (i) ANY USE OF THIS SITE OR THE CONTENT CONTAINED HEREIN, (II) ANY FAILURE OR DELAY (INCLUDING, WITHOUT LIMITATION, THE USE OF, OR INABILITY TO USE, ANY COMPONENT OF THIS SITE FOR BOOKING OR TICKETING SERVICES), OR (III) THE PERFORMANCE OR NONPERFORMANCE OF THE PROVIDER, INCLUDING, BUT NOT LIMITED TO,FAILURE TO OPERATE AS A RESULT OF BANKRUPTCY, REORGANIZATION, BANKRUPTCY, INSOLVENCY PROCEEDINGS, DECLARATION OF INSOLVENCY, DISSOLUTION OR LIQUIDATION, STRIKE, WORK STOPPAGE, SUSPENSION OF ACTIVITIES BY DECISION OF THE SUPPLIERS' EMPLOYEES, OR ANY OTHER SIMILAR EVENT, YOU UNDERSTAND THAT StayWuw IS ONLY AN INTERMEDIARY IN THE PROVISION OF THE TOURIST SERVICES OFFERED ON THE SITE AND UNDERSTANDS THAT IN MOST CASES IT CANNOT CONTROL THE DESTINATION OF THE PAYMENTS YOU HAVE MADE AND EVEN MORE SO IF THEY HAVE ALREADY BEEN USED, IF ANY, BY SUPPLIERS, INCLUDING HOTELS, AIRLINES, GROUND TRANSPORTATION COMPANIES, ETC.
LIABILITY.- You shall be liable for any damages generated to StayWuw, resulting from any misuse or improper use of the Site, or any fraudulent operation or for purposes contrary to the services provided on the site or those that go against the laws and regulations in force and applicable.
LINKS .- This Site contains links to other Web sites which are provided solely for your convenience and not as an endorsement by StayWuw and they belong to third party providers or distributors of the contents of such other Web sites. StayWuw shall not be responsible for the content of any other Web site and makes no representations or warranties about any other Web site or the content or material on such other Web sites. If you decide to access other Web sites, you do so at your own risk.
FACEBOOK, TWITTER, YOUTUBE SITES.-his Site contains links to various social pages, including Facebook pages with user name: StayWuw twitter page with user name: StayWuw page on twitter con name de user: @StayWuw y Youtube with user StayWuw StayWuw, accounts administered by StayWuw; You acknowledge that such pages are exclusively for informational use and social diffusion of StayWuw, and StayWuw will not be responsible for the content, information, third party publications, comments, photographs, videos, hashtags content, or any other material outside the scope of the direct administration of StayWuw,nor for the material shared on such social sites by you or any third party and outside the administration of StayWuw hat may violate industrial property rights or copyrights. You are responsible for the use that you may make of such sites, and you release StayWuw from all responsibility for any incorrect or malicious use that you may make of them, or for publications, information, comments, and other material that may be offensive, insidious, erroneous, pornographic or that may incite violence, rebellion, strike, or any activity not permitted by law and good customs.
CLIMATE.- This site le provides you with the information and update service of the climate, which is published only and exclusively for purposes informative;You demarcate a StayWuw and StayWuw No will be responsible on any inconsistency, inaccuracy or Information published within your weather service, StayWuw No is responsible for any change in conditions climatic, being outside the absolute control of StayWuw, Therefore you recognize and release from all responsibility to StayWuw of Limiting, but not enunciative, on any, claim, refund, complaint, compensation, credit, change, cancellation, inconvenience, discomfort, accident, wounds, diseases, losses physical or material, damage, detriment or affectation in your person or in their heritage, death and all those derived from the conditions climatic of any of the destinations offered byStayWuw.
MAPS.- This site le Provide you the link exclusively for informative purposes of Google Maps ©, regarding the location of various services provided by StayWuw; You recognize that the maps shown on the site, as well as the location of such services, they are only for location purposes and Approximate location, however, you recognize and should be Make use of the maps, you are subject to the Terms and Conditions of use that establishes Google Maps ©, so you release StayWuw of any responsibility derived from any inconsistency Regarding the location or addresses shown on the maps, it releases StayWuw on any disorientation, or any loss of location that could suffer from the use of maps and release StayWuw of more non -limiting enunciative way about any change, Refund, complaint, cancellation, surcharges, no show, claim, credit, compensation and any other that could derive from the inconsistencies or inappropriate use of the maps published in this Site and exclusive property of Google Maps ©.
TRUE INFORMATION.- You recognize and accept your total obligation and responsibility for provide truthful and correct data on ages, sex, names or surnames both of you and other users-tourists who accompany or commission it to make use of this site, as well as of the data and complete information for the training of the itinerary and The reservation of land and sea services (hotels, visits, rental cars, restaurants, cruises, etc) releasing StayWuw of any responsibility for itinerary changes generated by poorly provided data, or for any data error provided by you for the issuance or purchase of aerial tickets as can be the case of ages, sex, names, surnames, dates, payment methods, routes, airlines, schedules, classes, categories, special conditions, etc., in your case to the clauses of Cancellation for air, land, maritime or cruise services Expressed in these Terms and Conditions.
Respect for the regulations and conditions of the services.-You undertake to stick and respect the regulations and service conditions established by each of the suppliers and Direct providers of services hired by you through the intermediation of StayWuw, hence StayWuw You must make your knowledge the most important, not However, the supplier may make your knowledge new or additional service conditions on which StayWuw No It has any responsibility and consequently declines any responsibility that could derive for its breach.In addition, You must by your own means of passports or Migration documents required by the authorities of the States United Mexicans and Destination or Traffic countries, such as Visas, health permits, vaccines and all those documents required by customs, aerial, maritime authorities, Airport, federal, state, municipal etc., which result necessary to make your trip, releasing StayWuw about any problem that will arise with these authorities, as well as the loss of plane tickets, air transportation or hotel nights on the occasion of these omissions that in no case They may be charged with StayWuw by be of exclusive responsibility of you.In travel cases International you undertake to appear at airports and Document before the airlines minimum THREE HOURS IN ADVANCE On international flights and TWO HOURS IN ADVANCE on flights nationals, except for the express and written instruction that you receive from StayWuw y/o some other instruction to present even before these Authorities.
In case of hotel reservations, you undertake to sign the Arrival at the reserved hotel establishment, the contract of the service or the corresponding registration card provided by said establishment.
ANTICIPATION OR SETTLEMENT OF THE AMOUNT.-Both parties agree that the payment of advances or liquidation of the amount of the services object of these terms and Conditions by you, as well as the use of coupons, tickets, courtesies, or any other document issued in their favor, implies their part the total acceptance of these term and conditions.
ADDITIONAL AGREEMENTS WITH SUPPLIERS.-StayWuw It is relieved of any responsibility derived from agreements additional and out of intermediation with StayWuw that have been held between you and other providers providers direct of services, such as aerial carriers and Terrestrial, shipping companies, cruises, hotels, car lessors, etc.
SERVICES FOR OR FOR THIRD PARTIES.-In the event that you hire the services of StayWuw to through the site, on account of diverse travel agency or Any third, or you hire them in favor of third parties people, you agree that all subjects before mentioned will invariably be subject to these terms and Conditions.In the event that you hire the services of StayWuw by account of diverse travel agency, or any third, funding these as intermediaries, StayWuw HE demarcation of any responsibility or problem generated by the Breach of the intermediary or travel agency and in the same sense due to poorly provided by intermediaries or agency trips for the reservation of land, aerial, sea, of shipping companies and cruises, or, for the negligence in which I could In intermediaries incur by omitting information to the User-Turistic or to you about the contracting, payment and cancellation procedures of the services acquired.
DELINDING OF RESPONSIBILITIES.-StayWuw As an Internet Travel Agency, it provides services as intermediary reservation agent between you and the supplier or Direct suppliers of tourism services promoted in this Place.StayWuwestablishes trade negotiations within their own standards quality and service, such as, but not limited to: lodging in hotels, land transportation and other tourist activities related such as tours and excursions, choosing only to suppliers more qualified and more prestige in the market.Now, since The legal nature of StayWuw is to serve solely and exclusively as INTERMEDIARY and not as Direct provider of tourist services, StayWuw No assume or assume any responsibility generated by any relationship before you and the final providers of services and in turn releases to StayWuw on any responsibility for any failure or lack of compliance by the supplier or direct suppliers of the tourist services, including any failure without limitation or compliance by airlines, hotels, suppliers of temporary lodging, shipping companies and all kinds of boats, Aquatic sports suppliers, car rental agencies, Transportation agencies, Tours operators, instructors Diving, Esnorkel instructors, golf instructors, instructors swimming with dolphins, fishing instructors, sports suppliers of adventure and extreme sports, aquatic parks, parks ecological, and in general about any failure or lack of compliance by all those tourist services that are directly provided by one or more suppliers and not directly by StayWuw; However StayWuw, You may to your free discretion provide contact data and/or Address of the provider so that you exercise the claim respective or claim that you consider necessary. StayWuw As a travel agency and INTERMEDIARY reservations, no offers, will not offer any guarantee on services directly provided by suppliers, nor guarantees the financial position or any reimbursement to you caused by any loss experienced as a result of the financial condition of said supplier, including without limitation some, the economic insolvency, or commercial contest in which I will declare said supplier.In the event in which the supplier fails to fulfill any of its services, for which the Payment you have already made, the only resource resource must processed directly to the supplier that failed in the provision of your services, or you can request insurance coverage in the case to be applicable or before any other part, unless the previous failure is directly caused byStayWuw. StayWuw, It does not assume responsibility before you and you release all Responsibility a StayWuw by acts, omissions or any type of complaint or dissatisfaction of the services provided by the direct suppliers of Services on the site announced, by virtue of StayWuw No It has any legal control over your staff, equipment, operation, advertising or goods.In those situations in which the Supplier fails in providing your services you can try any resource allowed by applicable laws against Supplier. StayWuw you guarantees that it has high service standards and will take a special care in the selection of suppliers to avoid Any time the failure of them.
StayWuw also will not be responsible and you release All responsibility a StayWuw in respect of:
Regarding the term and conditions and/or policies of suppliers direct services. StayWuw No will assume any responsibility and you release all responsibility to StayWuw , as well as any claim, cost, expense or loss that you could suffer including any personal wound or third parties, accidents or death, damage to personal belongings, loss of fun, anger, disappointment, anguish or frustration, either mental or Physics, provided they are the result of:
The total reimbursement will not be appropriate in situations in which the trip has to be canceled, interrupted and/or postponed by StayWuw by reasons that are out of control (causes of force majeure, such as, but not limited to, climate, hurricane, earthquakes, acts of terrorism, strikes, bankruptcy request or commercial contest, suspension of activities, etc.) and in which obligations Contractuals of StayWuw with Its suppliers do not allow you to obtain reimbursement of the paid sum or be paid to the customer's supplier.In any case, to discretion of StayWuw , HE can retain 10% of the total amount paid by the reservation as administrative expenditure.Despite the narrow communication established by StayWuw with The suppliers announced here, there is the possibility that the Validity of some prices has expired or comes from information erroneously or inaccurately provided by said suppliers with The one that our database is fed.However, StayWuw Take the precaution to verify the rates that apply with each reservation.In case the correct price is lower than the amount quoted, StayWuw The minor amount will apply.In case the correct price is greater than The quoted amount, its assigned travel advisor will put timely in contact with you, informing you the correct amount or registering the cancellation of the reservation at his request for not agreeing with the price increase, demarcating expressly to StayWuw and its suppliers of any responsibility or compensation payment for inconveniences caused by such cancellation.In case that the contracted services could not be provided partial or totally by the supplier, StayWuw Only on certain occasions the refund of the amount that proceeds, being relieved StayWuw Mexico of any greater responsibility or commitment in cases where the reimbursement for the total or remaining amount is not reimbursed by the Supplier.
In cases that by any error or manipulation by you of the system of StayWuw an illogically lower amount of the commercial value of the offered service, unless expressly offered as an offer extraordinary or as promotion for being a frequent customer, StayWuw You can notify the tourist client the real and true price before the provision of the service, so that the client decides if he wishes keep your reservation and if not, accept that amounts you have paid, be reimbursed in the same method of payment you have made, without responsibility for StayWuw .
Off "U.S. Citizens"/Cuba.-If you are a citizen of the United States of America (USA), or a controlled company or under the ownership of an US entity, and by Therefore, the program managed by The Cuban is applicable ASSETS CONTROL REGULATIONS ("CACR"), and under rule 31 C.F.R.§ 515, or it is forbidden to acquire tourist services to Cuba.In case of acquire any tourist service to Cuba offered in This site, you manifest and will be responsible for having all the requirements provided for in said rule and/or any law, applicable standard or regulation that for this purpose determines and/or the departament of treasury's office of foreign assets controls ("OFAC").
TERMINATION .- StayWuw can terminate these term and conditions and/or any of its services at any time without the need for notify or notify said termination, for any reason or reason, including for any inappropriate use of this site or its Failure to comply with these therms and conditions.Nevertheless such termination will not affect any right or obligation contracted by StayWuw before you once a reservation is confirmed.
TERMINATION.- You will not be able to yield, subcontract, or delegate your rights, obligations or duties here contracted.
DIVISIBILITY.- These Terms and Conditions will continue to be divisible.If any term or condition is considered prohibited or unenforceable, such a provision will nevertheless be mandatory and such determination will not affect the validity and mandatory of any Another remaining disposition.
TITLES.- The titles Used in the Terms and Conditions are only used for their convenience and will not limit or affect otherwise the content of The term and conditions established here.
TOTAL AGREEMENT.- The present the term and conditions, which are included here, or to which Reference is made, they constitute the total and complete agreement between the Parties in relation to the object established here, and replaces any previous agreement or contract made between the parties (already be oral or written) that is related to the same object, and not It will be amended or modified except whether it is done in writing or doing That such amendments or modifications are available on this site.
APPLICABLE LEGISLATION.-These term and conditions will be governed by the laws of the State Quintana Roo.You say that you know the scope of the present the term and conditions, whose term and conditions are the faithful expression of their will and submit in the case of Failure or interpretation to the competence of the Attorney General's Office Federal consumer, in the administrative route, as an instance conciliatory, to solve the differences that could be raised and If you subsist you, you agree to undergo The competence of the laws and courts of Cancun, Quintana Roo, Mexico, under its exclusive jurisdiction, resigning in turn any other jurisdiction that, due to their homes present or futures or by the location of their assets or for their nationality could correspond to it.To the extent that the application law allows, No complaint, claim or cause of action that is related to your access or use of this site must be submitted after the term After one (1) year following the date on which such complaint, claim or action has been submitted or the purchase has been completed.
AGREEMENT, RESIGNATION AND EXEMPTION ON COVID-19.-When booking with StayWuw , You read our term and conditions carefully and you are agreement that StayWuw served only as mere reservation intermediary between you and The final provider of the service.Now, derived from Pandemic By COVID-19 that has affected the world, most of our suppliers, such as: hotels, transporters, tours, airlines, etc., are overturned to continue guaranteeing their well -being so that You and those you respond for (among others, the others Users included in the same reservation) feel more careful than never.So they have implemented security and hygiene protocols with the aim of providing you with a quality service and some safe vacations.
Therefore, you and those for whom you respond understand that There are many unknowns related to the COVID-19 virus, including among others, its transmission methods, the presentation of the symptomatology and its duration.In addition, they understand and know the risks inherent associated with COVID-19 and agree to reserve and use the services of the final suppliers recognizing and Assuming those risks.You and those for whom it responds exim Of all responsibility, they will keep inden me and commit to not Sue StayWuw and/or Viajes Bamo, S.A de C.V., and their predecessors, successors, entities filial, matrices, subsidiaries and other related, directors past or present, assignees, representatives, agents, lawyers, managers, administrators, commercial partners, suppliers, or any other people in any way related to StayWuw (los “Exonerated”) regarding any complaint, judicial action or claim of any damage and/or damage, whatever your nature, economic, financial or other, legal, contractual or extra -contractual, direct related or indirectly with the transmission, contagion or propagation of COVID-19, including those claims for damages derived from actions or omissions of any of the suppliers, or of actions U you do not comply with the measures or protocols imposed by Providers.
During the time you and those you answer, Use the service of suppliers, agree to comply with everyone and Each of the requirements of suppliers related to COVID-19, including, among others, compliance with orders or government guidelines, social distancing orders and/or use of masks, immediate communication to the provider of symptoms and/or possible infection, personal hygiene standards, isolation and quarantine, and any other order or guideline issued by the Suppliers, or any agency or entity of the country of origin or any local authority.
We reiterate that all the hygiene and safety protocols adopted For the final suppliers, they are the responsibility of the latter, for which StayWuw No assumes responsibility for the efficiency of these protocols.